|
| |
|
|
| |
|
| |
|
Contextual competences
|
| |
|
|
| 1. |
Project
orientation |
 |
| |
|
| 8. |
Systems, products &
technology |
| |
| |
|
Customer satisfaction
|
|
Facility management
|
|
Operation &
maintenance |
|
Product design
|
|
Product life-cycle
|
|
Production design and
management |
|
Requirements, functions
|
|
Supply chain
|
|
Systems development
|
|
Systems theory
|
|
System life-cycle
management |
|
Value engineering
| |
| |
| |
| 9. |
Personnel management
|
| |
| |
|
Assessment techniques
|
|
Benefits for the project
personnel |
|
Career development
|
|
Project resource
planning |
|
Team role models
|
|
Training, coaching,
learning on the job
| |
| |
| |
| 10. |
Health,
security, safety & environment |
| |
| |
|
Audits |
|
Environmental Impact
Plan |
|
Health |
|
Legislation and company
policy |
|
Safety and security plan
|
|
Safety and security
reviews | |
| |
| |
| 11. |
Finance |
| |
| |
|
Budget planning and
budget control |
|
Business case management
|
|
Change management
|
|
Financial markets
|
|
Financing models
|
|
General accounting
|
|
Treasury
| |
| |
| |
| |
| |
| |
| |
|
Business process
redesign |
|
PM competence
development |
|
PM functions (e.g.
support office) |
|
PM methodology,
techniques and tools
| |
| |
| |
| 2. |
Programme orientation
|
| |
| |
|
Business processes
|
|
Organisation's strategic
and business plans |
|
Programme management
methodology, techniques, tools and procedures
|
|
Programme management
support office |
|
Resource management
| |
| |
| |
| 3. |
Portfolio orientation
|
| |
| |
|
Balanced Scorecard
|
|
Common formats
|
|
KPI's |
|
Organisation's strategic
and business plans |
|
Portfolio support office
|
|
Project management
support office |
|
Resource management
| |
| |
| |
| 4. |
Project
programme & portfolio implementation
|
| |
| |
|
Benchmarking
|
|
Business processes
|
|
Change management
|
|
Maturity Models
|
|
Personnel development
|
|
Project office
|
|
Standards and
regulations |
|
Systems and technology
| |
| |
| |
| 5. |
Permanent
organisation |
| |
| |
|
Change management
|
|
Organisational decision
making |
|
Organisational strategy
and structures |
|
Project management
office | |
| |
| |
| 6. |
Business |
| |
| |
|
Accounting
|
|
Change management
|
|
Communication
|
|
HR in temporary
organisations |
|
Project oriented
rganisations |
|
Strategy through
projects and programmes
| |
| |
| |
| 7. |
Legal
|
| |
| |
|
Agreements
|
|
Applicable law
|
|
Arbitration
|
|
Contracts |
|
Intellectual property
|
|
Liability |
|
Licences |
|
Standards and
regulations
| |
| |
| | |
| Behavioural competences
|
| |
|
|
| 1. |
Leadership |
|
| |
| |
|
Coaching |
|
Delegation
|
|
Feedback |
|
Leadership styles
|
|
Motivation
|
|
Natural authority
|
|
Power |
|
Recognition
|
|
Tenacity |
|
Vision | |
| |
| |
 |
| |
|
| 10. |
Consultation |
| |
| |
|
Argument |
|
Confrontation
|
|
Consultation methods and
techniques |
|
Deciding and creating a
win-win situation |
|
Diplomacy |
|
Negotiation
|
|
Reasoning |
|
Scenario planning
|
|
Systematic and
structured thinking |
|
Systems engineering
| |
| |
| |
| 11. |
Negotiation
|
| |
| |
|
Body language
|
|
Communication
|
|
Leadership
|
|
Negotiation techniques
|
|
Problem solving
|
|
Consensus management
| |
| |
| |
| 12. |
Conflict &
crisis |
| |
| |
|
Arbitration
|
|
Contract |
|
Crisis management team
|
|
Escalation procedure
|
|
Interpersonal skills
|
|
Judgement |
|
Mediation |
|
Motivation
|
|
Risk Analysis
| |
| |
| |
| 13. |
Reliability |
| |
| |
|
Control cycles
|
|
Management style
|
|
Networking with all
interested parties |
|
Planning and organising
|
|
Quality management
|
|
Scenario planning
|
|
Systematic and
disciplined working method |
|
Target management
|
|
Tolerates mistakes
| |
| |
| |
| 14. |
Values
appreciation |
| |
| |
|
Concern for impact
|
|
Liaison between
permanent organisation and project team
|
|
Maintenance of contacts
|
|
Personal interests and
goals |
|
Personal presentation
|
|
Political sensitivity
|
|
Pressure groups
|
|
Social sensitivity
|
|
Takes responsibility for
own actions
| |
| |
| |
| 15. |
Ethics
|
| |
| |
|
Code of conduct
|
|
Confidence
|
|
Fairness |
|
Integrity |
|
Loyalty |
|
Moral standards
|
|
Respect |
|
Solidarity
|
|
Transparency
| |
| |
| | |
| 2. |
Engagement & motivation
|
| |
| |
|
Accountability
|
|
Delegation and
empowerment |
|
Enthusiasm
|
|
Motivation models
|
|
Team building
|
|
Positive attitude
|
|
Verbalisation and
visualisation of objectives
| |
| |
| |
| 3. |
Self-control |
| |
| |
|
Attitude towards work
|
|
Balance and priorities
|
|
Mental models
|
|
Self-management
|
|
Teamwork |
|
Time management
|
|
Working under stress
| |
| |
| |
| 4. |
Assertiveness
|
| |
| |
|
Assertiveness and
persuasion |
|
Authority |
|
Diplomacy |
|
Negotiation
|
|
Personal conviction
|
|
Personality
|
|
Relationships
|
|
Self-belief
|
|
Self-control
| |
| |
| |
| 5. |
Relaxation |
| |
| |
|
Appropriate balance of
work, family, and leisure |
|
Awareness |
|
De-escalation
|
|
Humour |
|
Imagination
|
|
Perceptiveness
|
|
Personal contacts
|
|
Re-energising
| |
| |
| |
| 6. |
Openness |
| |
| |
|
Accessibility
|
|
Broad non-PM knowledge
|
|
Flexibility
|
|
Open to age, gender,
sexual orientation, religion, cultural, and
disability differences |
|
Transparency
| |
| |
| |
| 7. |
Creativity |
| |
| |
|
Creativity techniques
|
|
Emotional intelligence
|
|
Holistic thinking
|
|
Imagination
|
|
Intuition |
|
New combinations
|
|
Optimism |
|
Verbalisation and
visualisation of objectives
| |
| |
| |
| 8. |
Results
orientation |
| |
| |
|
Continuous improvement
|
|
Communication
|
|
Delegation
|
|
Efficiency
|
|
Entrepreneurship
|
|
Integration of social,
technical and environmental aspects
|
|
Management of interested
parties' expectations |
|
Management of risk,
changes, configuration
| |
| |
| |
| 9. |
Efficiency |
| |
| |
|
Benchmarking and
measurements |
|
Compromises
|
|
Contingency
|
|
Continuous improvement
|
|
Life-cycle costs
|
|
Productivity
|
|
Resource and energy
efficiency |
|
Social and environmental
costs | |
| |
| |
| |
| |
|
Technical competences
|
| |
|
|
| |
|
 |
| |
|
| 12. |
Resources
|
| |
|
Resource buffer (on the
critical path) |
|
Resource control methods
|
|
Resource estimates
database (for planning and balancing resources)
|
|
Resource estimating
methods |
|
Resource rates
| |
| |
|
| 13. |
Cost
& finance |
| |
| |
|
Budget for project cost
|
|
Cash flows in and out
|
|
Cash ‘buffer' or ‘float'
or ‘contingency' |
|
Chart of accounts
|
|
Cost control methods
|
|
Cost estimating methods
|
|
Cost structures
|
|
Currencies
|
|
Design to cost
|
|
Earned value
|
|
Final cost forecast
|
|
Financial resources
|
|
Financing models
|
|
Inflation in prices
| |
| |
| |
| 14. |
Procurement & contract
|
| |
| |
|
Acceptance procedure and
tests |
|
Change management
|
|
Claim management
|
|
Contract performance
review |
|
Contract terms,
including default penalties |
|
Make / Buy analysis
|
|
Penalties |
|
Procurement policies and
practices |
|
Strategic partnerships
|
|
Supply chain agreements
|
|
Tendering process
| |
| |
| |
| 15. |
Changes |
| |
| |
|
Change authority
|
|
Change management
|
|
Change order management
|
|
Change request
|
|
Configuration management
|
|
Product redesign
| |
| |
| |
| 16. |
Control
& reports |
| |
| |
|
Actuals |
|
Contingency
|
|
Corrective actions
|
|
Forecast |
|
Monitoring
|
|
Project status
| |
| |
| |
| `17. |
Information &
documentation |
| |
| |
|
Confidentiality
|
|
Document design and
format |
|
Document identification
and modification |
|
Filing and archiving
|
|
Hand-over to customer
|
|
Information databases
|
|
Information structure
and management plan |
|
Regulatory requirements
|
|
Security
| |
| |
| |
| 18. |
Communication
|
| |
| |
|
Appropriate
communication |
|
Body language
|
|
Communication plan
|
|
Formal and informal
communications |
|
Listening |
|
Meetings |
|
Presentations
|
|
Security and
confidentiality |
|
Verbal communication
|
|
written communication
| |
| |
| |
| 19. |
Start-up |
| |
| |
|
Programme/ Project
charter |
|
Programme/ Project
management plan |
|
Start-up workshop
| |
| |
| |
| 20. |
Close-out |
| |
| |
|
‘As built' project
documentation |
|
Contract compliance
review, acceptance procedure and tests
|
|
Contract terms, and
penalties |
|
Hand-over documents
|
|
Statement of acceptance
| |
| |
| |
| |
| |
| 1. |
Project
management success |
| |
| |
|
Expectations of
interested parties |
|
Integration
|
|
PM assessment
|
|
PM audit |
|
PM plan, project plans
|
|
PM planning and
contracting |
|
PM standards and
regulations |
|
PM success and failure
criteria
| |
| |
| |
| 2. |
Interested parties
|
| |
| |
|
Internal and external
networks |
|
Interested parties
communications strategy |
|
Interested parties
interests and satisfaction |
|
Interested parties
management plan |
|
Expectation management
|
|
Position of the project
in the programme, portfolio and the organisation
of the business |
|
Project context
| |
| |
| |
| 3. |
Project
requirements & objectives |
| |
| |
|
Assessment and
prioritising |
|
Business case
|
|
Project charter
|
|
Project context, context
conditions |
|
Project definition,
agreement on project objectives and context
conditions |
|
Project plans
|
|
Project requirements
management |
|
Project |
|
Strategy Value
management, benchmarks (e.g. ROI), balanced
score card
| |
| |
| |
| 4. |
Risk
& opportunity |
| |
| |
|
Contingency response
plans |
|
Cost and duration
contingency reserves |
|
Expected monetary value
|
|
Qualitative risk
assessment tools and techniques |
|
Quantitative risk
assessment tools and techniques |
|
Risk and opportunity
owners |
|
Risk and opportunity
response strategies and plans |
|
Risk and opportunity
taking attitudes, risk aversion |
|
Risk identification
techniques and tools |
|
Scenario planning
|
|
Sensitivity analysis
|
|
S trengths, weaknesses,
opportunities, threats analysis ( SWOT)
Successive principle |
|
Residual risk and
fallback plan
| |
| |
| |
| 5. |
Quality
|
| |
| |
|
Computer aided design,
prototyping, modelling and testing
|
|
Defect detection methods
and defect remediation methods |
|
Effectiveness and cost
of quality management |
|
Metrics |
|
Process quality
management |
|
Product quality
management |
|
Standard operating
procedures |
|
Version control
| |
| |
| |
| 6. |
Project
organisation |
| |
| |
|
Decision models
|
|
Interface management
|
|
Organisation chart
|
|
Procedures, processes
|
|
Resource evaluation and
continuous learning |
|
Responsibility matrix
|
|
Standard meeting
schedule |
|
Task descriptions
| |
| |
| |
| 7. |
Teamwork |
| |
| |
|
Ability to work in teams
|
|
Cooperation with
management |
|
Decision making and
representing roles |
|
Geographical separation
|
|
Group dynamics
|
|
Individual profile
assessment
| |
| |
| |
| 8. |
| |