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Contextual competences

     
1.

Project orientation

   
8.

Systems, products & technology

 
 

Customer satisfaction

Facility management

Operation & maintenance

Product design

Product life-cycle

Production design and management

Requirements, functions

Supply chain

Systems development

Systems theory

System life-cycle management

Value engineering

   
9.

Personnel management

 
 

Assessment techniques

Benefits for the project personnel

Career development

Project resource planning

Team role models

Training, coaching, learning on the job

   
10.

Health, security, safety & environment

 
 

Audits

Environmental Impact Plan

Health

Legislation and company policy

Safety and security plan

Safety and security reviews

   
11.

Finance

 
 

Budget planning and budget control

Business case management

Change management

Financial markets

Financing models

General accounting

Treasury

   
   
 
 

Business process redesign

PM competence development

PM functions (e.g. support office)

PM methodology, techniques and tools

   
2.

Programme orientation

 
 

Business processes

Organisation's strategic and business plans

Programme management methodology, techniques, tools and procedures

Programme management support office

Resource management

   
3.

Portfolio orientation

 
 

Balanced Scorecard

Common formats

KPI's

Organisation's strategic and business plans

Portfolio support office

Project management support office

Resource management

   
4.

Project programme & portfolio implementation

 
 

Benchmarking

Business processes

Change management

Maturity Models

Personnel development

Project office

Standards and regulations

Systems and technology

   
5.

Permanent organisation

 
 

Change management

Organisational decision making

Organisational strategy and structures

Project management office

   
6.

Business

 
 

Accounting

Change management

Communication

HR in temporary organisations

Project oriented rganisations

Strategy through projects and programmes

   
7.

Legal

 
 

Agreements

Applicable law

Arbitration

Contracts

Intellectual property

Liability

Licences

Standards and regulations

   
Behavioural competences
     
1.

Leadership

 
 
 

Coaching

Delegation

Feedback

Leadership styles

Motivation

Natural authority

Power

Recognition

Tenacity

Vision

   
   
10. Consultation
 
 

Argument

Confrontation

Consultation methods and techniques

Deciding and creating a win-win situation

Diplomacy

Negotiation

Reasoning

Scenario planning

Systematic and structured thinking

Systems engineering

   
11. Negotiation
 
 

Body language

Communication

Leadership

Negotiation techniques

Problem solving

Consensus management

   
12.

Conflict & crisis

 
 

Arbitration

Contract

Crisis management team

Escalation procedure

Interpersonal skills

Judgement

Mediation

Motivation

Risk Analysis

   
13.

Reliability

 
 

Control cycles

Management style

Networking with all interested parties

Planning and organising

Quality management

Scenario planning

Systematic and disciplined working method

Target management

Tolerates mistakes

   
14.

Values appreciation

 
 

Concern for impact

Liaison between permanent organisation and project team

Maintenance of contacts

Personal interests and goals

Personal presentation

Political sensitivity

Pressure groups

Social sensitivity

Takes responsibility for own actions

   
15.

Ethics

 
 

Code of conduct

Confidence

Fairness

Integrity

Loyalty

Moral standards

Respect

Solidarity

Transparency

   
2.

Engagement & motivation

 
 

Accountability

Delegation and empowerment

Enthusiasm

Motivation models

Team building

Positive attitude

Verbalisation and visualisation of objectives

   
3.

Self-control

 
 

Attitude towards work

Balance and priorities

Mental models

Self-management

Teamwork

Time management

Working under stress

   
4.

Assertiveness

 
 

Assertiveness and persuasion

Authority

Diplomacy

Negotiation

Personal conviction

Personality

Relationships

Self-belief

Self-control

   
5.

Relaxation

 
 

Appropriate balance of work, family, and leisure

Awareness

De-escalation

Humour

Imagination

Perceptiveness

Personal contacts

Re-energising

   
6.

Openness

 
 

Accessibility

Broad non-PM knowledge

Flexibility

Open to age, gender, sexual orientation, religion, cultural, and disability differences

Transparency

   
7.

Creativity

 
 

Creativity techniques

Emotional intelligence

Holistic thinking

Imagination

Intuition

New combinations

Optimism

Verbalisation and visualisation of objectives

   
8.

Results orientation

 
 

Continuous improvement

Communication

Delegation

Efficiency

Entrepreneurship

Integration of social, technical and environmental aspects

Management of interested parties' expectations

Management of risk, changes, configuration

   
9.

Efficiency

 
 

Benchmarking and measurements

Compromises

Contingency

Continuous improvement

Life-cycle costs

Productivity

Resource and energy efficiency

Social and environmental costs

   
   

Technical competences

     
   
   
12. Resources
 

Resource buffer (on the critical path)

Resource control methods

Resource estimates database (for planning and balancing resources)

Resource estimating methods

Resource rates

   
13.

Cost & finance

 
 

Budget for project cost

Cash flows in and out

Cash ‘buffer' or ‘float' or ‘contingency'

Chart of accounts

Cost control methods

Cost estimating methods

Cost structures

Currencies

Design to cost

Earned value

Final cost forecast

Financial resources

Financing models

Inflation in prices

   
14.

Procurement & contract

 
 

Acceptance procedure and tests

Change management

Claim management

Contract performance review

Contract terms, including default penalties

Make / Buy analysis

Penalties

Procurement policies and practices

Strategic partnerships

Supply chain agreements

Tendering process

   
15.

Changes

 
 

Change authority

Change management

Change order management

Change request

Configuration management

Product redesign

   
16.

Control & reports

 
 

Actuals

Contingency

Corrective actions

Forecast

Monitoring

Project status

   
`17.

Information & documentation

 
 

Confidentiality

Document design and format

Document identification and modification

Filing and archiving

Hand-over to customer

Information databases

Information structure and management plan

Regulatory requirements

Security

   
18.

Communication

 
 

Appropriate communication

Body language

Communication plan

Formal and informal communications

Listening

Meetings

Presentations

Security and confidentiality

Verbal communication

written communication

   
19.

Start-up

 
 

Programme/ Project charter

Programme/ Project management plan

Start-up workshop

   
20.

Close-out

 
 

‘As built' project documentation

Contract compliance review, acceptance procedure and tests

Contract terms, and penalties

Hand-over documents

Statement of acceptance

   
   
1.

Project management success

 
 

Expectations of interested parties

Integration

PM assessment

PM audit

PM plan, project plans

PM planning and contracting

PM standards and regulations

PM success and failure criteria

   
2.

Interested parties

 
 

Internal and external networks

Interested parties communications strategy

Interested parties interests and satisfaction

Interested parties management plan

Expectation management

Position of the project in the programme, portfolio and the organisation of the business

Project context

   
3.

Project requirements & objectives