| Q. 17 |
So, if a constraint can shift from department to department, or from inside to outside the organization, what methodology or process do you employ to continually identify and address the constraint? |
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| Ans. |
TOC seeks to bring any organization, small or large, for-profit or for-cause, established or new venture, regardless of industry, to substantial improved performance through a process of on-going improvement based the Five Focusing Steps. These five steps are:
Step 1: IDENTIFY the system's constraint(s).
Step 2: EXPLOIT the system's constraint(s).
Step 3: SUBORDINATE everything else to the above decision.
Step 4: ELEVATE the system's constraint(s).
Step 5: If in a previous step, a constraint has been broken, go back to Step 1. But do not allow INERTIA to become the system's constraint.
The Thinking Processes provide people with the ability to logically and systematically answer three questions essential to any process of on-going improvement: "What to change?", "To what to change?" and "How to cause the change?" no matter what the subject matter. |
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